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Relocation and Referral Tips
Whether
you're new to the business or have been around as long as some of us
"oldies but goodies" continuing education is an absolute
necessity in an industry which changes as constantly as real
estate.
We offer our Members newsletters
to provide a broad range of ideas and information. Some of these ideas
are what we call "tried and true" or "the basics".
They are as productive today as they were 30 years ago although we are
probably using different means to implement them. Other information may
be the latest concepts in technology or communications. But old or new
it's important to keep improving your knowledge and skills and fine
tuning your business.
We welcome any and all questions and comments and will
include your contact information and credit on anything we use
in our Member Publications.
Thank you for your membership...and remember: you don't get to the top
by sitting on your bottom!
Best regards,
Mary E
Van Blarcom Executive Director MilitaryReferrals.com |
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HOW TO GET THE MOST FROM YOUR MEMBERSHIP: |
1. Make contact with other Members at your
exchange Base(s). Send them an introductory email to let them
know you're ready, willing and able to handle their referrals
with expertise and professionalism.
2. Download
and use the logo on your website, business cards,
brochures, letterhead, ADs, etc. Unless you plan to be a "Secret
agent" make sure all your marketing includes the fact that you
specialize in Military Relocation. Include local base
information and links on your website and social media sites.
3. Review the Useful Links Page and
make sure you are up-to-date on all the latest Military News and
online information.
4. Generate outgoing
referrals. Let your sellers (and those you want
to be your sellers) know you are connected nationwide to the
best real estate professionals at their new location. Even if
you don't get the listing, you may get the referral. Outgoing
referrals are the BEST payday in real estate for the amount of
time and energy spent.
5. Make sure you're
well-equipped with state-of-the-art marketing materials
and equipment. Check our Specials and Discounts Page regularly
to see what's new and affordable.
6. Send out a
press release that you're now a Member of the
only National online professional organization for Military
Relocation Specialists. Your services now include access to the
best relocation professionals across the country.
7. Read the newsletters - they provide regular
real estate and relocation information you can use to grow your
business.
8. Be PROACTIVE. Like
everything else in real estate, what you get out of it depends
on what you put into it. There are lots of free lunches in real
estate, but rarely free business. Get busy. |
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REAL ESTATE REFERRAL
BASICS: |
1.
PUT IT IN WRITING.
Always, ALWAYS make your referral in writing. Whether
your
referral is within your office,
across town or across the country, having a written
(and signed) Agreement will assure that your information is properly
conveyed and that you get paid when the transaction has closed. If you don't
have a good referral form
click
here and download ours for free (to Members).
2. WORK. If you aren't spending 40 to 60 hours a week - every week - in PROactive work, you are not going to be financially or professionally successful.
And don't kid yourself, less than 40 hours a week means you ARE a Part-timer. Expect part time
income.
3. ASK FOR THE ORDER. Before you take the listing, or even before you
go to the
appointment,
ask where the sellers are moving. If they are moving out of the area, let
them know you can connect them with an expert Realtor in their new
area
- at no charge to them. Working with buyers? Maybe they own property
in another city they would like to sell - ASK, ask, ask! Don't be so distracted with trying to sell your immediate service that you
forget to do the easiest part - recommending someone else. If it turns out you don't get the
business they contacted you about, you may still get the referral.
4.
IMMEDIATE CONTACT. When you receive a referral IMMEDIATELY send
the customer/client an
email, call them and snail mail them your card and brochure with a cover letter.
DO ALL THREE
. If you're sending a referral make sure the customer/client knows they can expect contact within 24 hours and find out what their time and method preference is. DO NOT expect them to make the first contact, it
rarely happens. Remember - be PRO active!
5.
BE PROFESSIONAL.
Have your "stuff" together. State-of-the-art
printed materials,
from business cards to brochures to presentations to
websites, are no longer the exception in our business.
They
are the professional standard. (Need a custom
brochure or other promotional material? - check
out our SALES and DISCOUNTS link on the Member Page) Our customers and clients expect us to be at least as technologically skilled as they are.
The sad truth is, the average real estate agent isn't. If your online skills are
lacking, take a class or practice or both. The real estate industry is now considered to be
more than 50% technical with more than 80% of buyers and sellers starting their buying or
selling process online. If you don't have online technical skills, you
ARE NOT a true professional and the public
"gets it". You WILL lose business to those who can
communicate with all media.
6.
FOLLOW-UP.
You can't hit a home run if you don't follow through.
Keep in contact with your referral Realtor as well as your
customer/client. Back in the dark ages when some of us first
started doing military relocation buyers frequent response to the question, why did you
choose me?”
was:
"Because you were the only one who called us more
than once. Use a contact management program or a simple paper and pencil form to make sure you maintain regular contact before, during and
after the transaction. It's the key to good service and you'll end up
with a pocket full of commissions and very happy customers.
7.
RE-INVEST. As you earn income from your hard work and professional skills,
re-invest a pre-determined amount (we recommend 10%) in your future business. Remember that you are self-employed and
every business needs capital to continue
to flourish.
8.
REST.
Always schedule regular time off, weekly and annually. You will find that restricting
your customers'/clients' access makes them more eager to do business
with you and more appreciative of all your hard
work. If you don't take time to
regenerate mentally and physically you will not be your best
during
business hours , when it counts the most. And remember, this is what we do for a
living - it is not our life. We need to be happy, fit and
alert people to do our best work. |
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